Shipping policy

Shipping Policy (United States)

Last updated: September 15, 2025
Store: Beautony (beautony.shop)

We ship orders to addresses within the United States only.

1) Processing time

Orders are processed within 1–3 business days after payment is received.
Business days are Monday–Friday, excluding U.S. holidays.
Once an order has been handed to the carrier, you will receive a shipping confirmation email with a tracking number.

2) Delivery time (Standard Shipping)

Typical transit time: 7–12 business days after the order ships.
Remote areas or peak seasons may take a little longer.
Delivery estimates are provided by the carrier and are not guaranteed.

We currently offer standard shipping. Any temporary upgrades or free-shipping promotions will be announced on our website and shown at checkout.

3) Shipping fees

Shipping fees (and applicable taxes) are calculated at checkout based on the order weight/size and destination.
If a free-shipping promotion is active, the discount will be automatically applied at checkout and reflected on your order confirmation.

4) Order tracking

Tracking details are emailed when your parcel leaves our warehouse.
You can also view your order status under My Account: https://beautony.shop/my-account/.

5) Shipping coverage & address types

We ship to most U.S. addresses, including P.O. Boxes and APO/FPO/DPO (where service is available via USPS).
Please enter your complete and correct shipping address at checkout. Beautony is not responsible for delays or losses caused by incorrect or incomplete addresses.

6) Address changes & order edits

We start processing orders quickly. If you need to update your address or make a change, contact us immediately.
We’ll do our best to help, but changes cannot be guaranteed once an order is in processing or shipped.

7) Split shipments

To speed up delivery, items in the same order may ship in separate packages at no additional cost. You will receive tracking for each parcel.

8) Delivery issues

Delivered but not received: Please check your mailbox/porch, ask neighbors/household members, and contact the carrier with your tracking number.
Lost or severely delayed packages: Contact us and we will assist with a carrier trace or claim.
Beautony is not responsible for theft after a parcel is marked delivered by the carrier.

9) Undeliverable / refused packages

If a package is returned to us as undeliverable (e.g., wrong/insufficient address, unclaimed), we can reship to a corrected address; additional postage may apply.
Original shipping fees are non-refundable unless the issue was due to our error.

10) International shipping

We do not currently ship outside the United States.

11) Contact us

If you have any questions about shipping, please reach out:

Email: info@beautony.shop
Phone: +1 (213) 266-5578
Hours: Mon–Fri, 9:00–18:00 (U.S. Pacific Time)